How to set up custom shortcuts

The built-in shortcuts work straight away. To add your clinic’s own, a clinic admin sets them up once and everyone in the clinic can use them.

Where to change it

In VetNotes, go to Settings → Custom shortcuts.

What you can change

Setting	What it does	Who can change it	Applies to
Custom shortcuts	Your clinic’s own messages, shown at the top of the Shortcuts list in Clinical AI.	Clinic admins. Everyone can see and use them.	Your whole clinic

Add a shortcut

1. Go to Settings → Custom shortcuts.

2. If you belong to more than one clinic, choose the clinic at the top of the page.

3. Click Add shortcut.

4. Enter a Name. This is what appears in the list, for example “Discharge instructions (our format)”.

5. Enter the Prompt text. This is the message that goes into the message box. For example:

   Write discharge instructions for the owner using our format: what we did today, medications (name, dose, how often, for how long), feeding and exercise, signs to watch for, and when to come back. Use short sentences and plain language.

6. Click Save.

To change or remove a shortcut, click the pencil or bin icon next to it. Deleting a shortcut can’t be undone.

Note

Only clinic admins can add, edit or delete custom shortcuts. Everyone else in the clinic can see and use them.