The cause
The VetNotes user profile does not have the necessary permissions to update consultations. When updating consultations, it receives an error: "403: You do not have rights to alter this consultation"
The fix
The Covetrus Ascend support team can update the VetNotes user profile.
Please contact them with the message:
When updating consultations, VetNotes is getting a 403 Error "You do not have rights to alter this consultation". Could we please update the VetNotes user profile to have the appropriate permissions?