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FAQ

This is what our users are saying

Updated over a week ago

What device do I record on?

  • You can record on a computer (if it has a microphone).

  • Or, a mobile device:

  • Recordings & notes will automatically sync across devices.

    • Eg if you record on your phone, it will appear in your VetNotes account on the computer.

How do the notes get to my practice management software (PMS)?

There is two options:

  1. Use one of the VetNotes integrations and VetNotes will automatically send the note to your PMS.

  2. Record in VetNotes, and then copy/paste into your PMS.

Can I use my own note template?

Yes. VetNotes can write in your existing style and template. See the templates tutorial here

Do I need client's permission to record?

  • This varies by jurisdiction.

  • Many vets say "Do you mind if I use this software to listen to the consult and take notes for me?" or similar.

    • Generally, we see very high uptake amongst clients.

My consultations are long...

VetNotes will automatically ignore any info that's not clinically relevant.


If you have any further questions, please contact [email protected]

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